Request a Tutor Become a Tutor Quality Management is a process of supervising all activities of an organisation to ensure that the products or services are performing well. It has four elements: quality planning, quality control, quality assurance and quality improvement. ISO 9001:2015 is the most reliable approach for the Quality Management system. Taking guidance from a top-class Quality Management tutor in Alexandra Hills, Brisbane can be very effective for you to achieve excellence in this subject.